이 텍스트를 사용하여 고객의 질문에 최대한 자세히 답변하세요.

이 텍스트를 사용하여 고객의 질문에 최대한 자세히 답변하세요.

Yes! We offer free click and collect from Leederville. Just select pick up at checkout.

For any questions about your order, contact us via email at

Our support hours are Monday to Friday 8am to 5pm AWST. During business hours, we try to get back to you as soon as possible. If the support ticket was submitted towards the end of the week i.e. the Weekends, we will reply on the next business day.

Yes, we ship to most locations using Australia Post International Standard or Express. For estimated delivery times for your country, please refer to Australia Post’s website.

No, we don’t all orders to EU are subject to tax afterwards

Please refer to our Group buy and Pre-order Updates page. We aim to keep it updated monthly at a minimum.

If you lost your order confirmation email, you can email us at and we will be able to resend it to you.

For dispatch and processing times, please refer to our Shipping Policy.

I have recently moved/will be moving before my Group-Buy ships, is it possible to change my address?

Definitely! If you happen to move houses before your group-buy item has been shipped, please contact as soon as possible.

Please include: Order number, Full Name, new address and any new changes to existing information.

As we package and send your order as soon as possible to make sure they get to you in a timely manner, we recommend requesting any changes as soon as you place your order.

We cannot guarantee any changes will be made after your order has been placed, we will try our best to accommodate your request.

Orders cannot be cancelled if it has been dispatched.

To make any changes to your order, please contact with the following information: Name, Order No. and the changes wanted on the order.

We are able to modify any open orders in AUD. Once modified, you will receive an invoice payment by email for the balance difference on your order. To make a request email

For international orders in non AUD currencies, we are unable to modify orders and recommend making a separate order and selecting pickup. Once this is done, send an email to with the two order numbers you would like to combine.